Start free for 14 days. Pick a plan when you're ready. Pay monthly in INR. Cancel any time. We bill what we promise — no hidden seats, no per-feature upsells, no overage gotchas.
Every feature, for 14 days.
₹39,990 billed yearly
One operator, ~10 clients
₹1,19,990 billed yearly
2–5 people serving 10–50 clients
₹2,99,990 billed yearly
Up to 20 seats, unlimited clients
All prices in INR. GST extra where applicable. External requests = API + widget + email sources only — manual + portal requests are always free.
Klientele's plans are sized by team and client count, not by feature count. These examples show how real businesses choose.
Three attorneys and a paralegal serve about 30 active matters across 25 clients. Team plan covers all seats, retainer billing, and 7-year audit retention via the legal template.
A producer, two designers, two copywriters, three account managers serve 40 retainer clients. Team plan covers seats, capacity planning, and invoicing.
One person running the company. ~120 requests a month via widget + email. Solo plan covers it. As headcount grows, upgrade to Team and unlock retainer + invoicing.
Eight clinicians plus a front desk and three admin staff. Agency plan handles 20 seats, HIPAA-conscious audit retention via the healthcare template. White-label patient portal available as a bespoke add-on.
Five consultants on engagements with 15 enterprise clients. Team plan covers retainers, time tracking, and CFO-grade dashboards.
Two vets + reception. Service-request intake via the vet-clinic template. Solo works for a single seat; Team if both vets need direct access.
| Feature | Trial | Solo | Team | Agency |
|---|---|---|---|---|
| Capacity | ||||
| Team members (seats) | 1 | 1 | 5 | 20 |
| Clients | 10 | 10 | 50 | Unlimited |
| Workspaces | 1 | 1 | Unlimited | Unlimited |
| Storage | 5 GB | 5 GB | 25 GB | 100 GB |
| External requests / mo | 50 | 200 | 5,000 | 25,000 |
| Intake | ||||
| Embeddable widgetA snippet you drop into your client-facing site or app. Clients submit requests directly from a floating widget — no login, no separate portal. | ||||
| Public APICreate, read, and update requests from your own tools via a workspace-scoped API key — for teams that want work to flow in from Slack, a CRM, or an internal system. | ||||
| Email-to-request inboxEvery workspace gets a dedicated address. Forward or CC it and the message becomes a request automatically, matched to a client by sender domain. | ||||
| CSV bulk importBring an existing backlog in at once — map CSV columns to your fields (including any custom fields you define) and import up to 100 rows per file. | ||||
| Execution | ||||
| Work cyclesGroup requests into time-boxed cycles with their own start and end dates, so you can plan and report on work in batches instead of one item at a time. | ||||
| DeliverablesTrack discrete work products tied to a project or client — a document, a file, a milestone — separately from requests, so delivery status is visible without digging through a list of open work. | ||||
| Weekly capacity planningSet each team member's weekly available hours (minus meetings, context-switching, urgent buffer) and see real utilisation against it — spot overload before a deadline slips. | ||||
| Delivery | ||||
| RetainersTrack monthly retainer hours per client, with automatic rollover of unused hours (up to a cap you set) and status changes as the retainer period expires or renews. | ||||
| Invoices + paymentsGenerate itemized invoices with tax and discount calculations, download them as PDF, and record payments against them — plus the accounts-receivable view of what clients still owe. | ||||
| Priority Email SupportFaster response times on support requests than the standard queue — a service-level commitment from our team, not a product feature. | ||||
| Dedicated success contactA named point of contact at Klientele who knows your workspace, rather than a shared support queue — a service-level commitment, not a product feature. | ||||
| Visibility | ||||
| Executive dashboardsRole-specific views for people who don’t work requests day to day — revenue and margin for finance, delivery health and estimation accuracy for operations, a blended view for leadership. | ||||
| Advanced analyticsDeeper reporting beyond the standard dashboard — export-ready breakdowns and trend views for teams that need to dig into the numbers, not just glance at KPI cards. | ||||
| Workspace audit logA tamper-evident, integrity-hash-chained record of every change across the workspace — who did what, when. Built for teams that need to prove what happened, not just see it. | ||||
| Full workspace export (JSON + CSV)One click, one ZIP: every request, client, project, and invoice in your workspace, one JSON + one CSV per record type. Your data is never locked in. | ||||
| Configuration | ||||
| Custom fieldsAdd your own fields to requests, clients, projects, and more — text, number, date, dropdown, or multi-select — so every screen carries the details your business actually tracks. | ||||
| Widget → project routingConfigure the embeddable widget to land submissions directly in a specific project, instead of an unassigned queue — useful when one widget serves multiple concurrent engagements. | ||||
External requests are the ones that arrive via API, widget, or email — they cost us real money to process. Manual requests you create in the app, or that come through the client portal, are always free and never count toward the cap.
If you go over the monthly cap on a paid plan, we keep accepting requests — your business never gets blocked. We bill a per-thousand overage at the end of the cycle:
You also get a 15-day grace period after the first time you go over — long enough to decide if you want to upgrade or stay where you are. We'll email you well before we ever bill an overage.
Yes. 14 days, full feature access at Agency tier, no credit card. You only enter billing when you decide to continue past day 14. Caps apply during trial (1 seat, 10 clients, 50 external requests) but every paid feature is unlocked so you can evaluate properly.
INR by card, UPI, netbanking, or wallet. We are an India-first business and price in INR by default. International customers can pay in INR with an international card; native multi-currency support is planned for late 2026.
Anytime. Upgrade takes effect immediately and is prorated. Downgrade takes effect at the end of the current billing cycle. We do not lock you into annual commitments.
Your workspace stays available for 30 days post-cancellation in read-only + export mode. You can download a complete archive of your workspace — every request, time entry, client, invoice and retainer — as JSON and CSV. After 30 days the workspace is purged. Data is yours, always.
Yes. Switch the toggle above the plans to annual and you pay for ten months instead of twelve — two months free on every tier, including Agency. Monthly stays available on all plans if you would rather not commit. Larger bespoke contracts come with negotiated terms.
Any request created via the public API, the embeddable widget, or email-to-request. Manual requests created by your team inside the app, and requests created by clients via the portal, are always free and never count toward the cap.
We work with larger service businesses on bespoke contracts — extended SLAs, audit-grade compliance, dedicated support, and custom branding, white-label, sso (saml), custom integrations.
Every plan starts with 14 free days. No credit card. Cancel any time.
Two months free on every plan
₹39,990 billed yearly
₹1,19,990 billed yearly
₹2,99,990 billed yearly