Start free for 14 days. Pick a plan when you're ready. Pay monthly in INR via Razorpay. Cancel any time. We bill what we promise — no hidden seats, no per-feature upsells, no overage gotchas.
Capacity rails are proportional to the Agency tier (20 seats / unlimited clients / 100 GB). Annual billing reduces all paid tiers by ~17%.
See if Klientele fits your business
One operator, ~10 clients
2–5 people serving 10–50 clients
Up to 20 seats, unlimited clients
All prices in INR. GST extra where applicable. External tickets = API + widget + email sources only — manual + portal tickets are always free.
Klientele's plans are sized by team and client count, not by feature count. These examples show how real businesses choose.
Three attorneys and a paralegal serve about 30 active matters across 25 clients. Team plan covers all seats, retainer billing, and 7-year audit retention via the legal template.
A producer, two designers, two copywriters, three account managers serve 40 retainer clients. Team plan covers seats, capacity planning, and invoicing.
One person running the company. ~120 tickets a month via widget + email. Solo plan covers it. As headcount grows, upgrade to Team and unlock retainer + invoicing.
Eight clinicians plus a front desk and three admin staff. Agency plan handles 20 seats, HIPAA-conscious audit retention via the healthcare template, white-label patient portal.
Five consultants on engagements with 15 enterprise clients. Team plan covers retainers, time tracking, and CFO-grade dashboards.
Two vets + reception. Service-request intake via the vet-clinic template. Solo works for a single seat; Team if both vets need direct access.
| Feature | Trial | Solo | Team | Agency |
|---|---|---|---|---|
| Capacity | ||||
| Team members (seats) | 1 | 1 | 5 | 20 |
| Clients | 10 | 10 | 50 | Unlimited |
| Workspaces | 1 | 1 | Unlimited | Unlimited |
| Storage | 5 GB | 5 GB | 25 GB | 100 GB |
| External tickets / mo | 50 | 200 | 5,000 | 25,000 |
| Intake | ||||
| Manual + portal tickets | ||||
| Embeddable widget | ||||
| Public API | ||||
| Email-to-ticket inbox | ||||
| CSV bulk import | ||||
| Execution | ||||
| Tickets | ||||
| Feature requests | ||||
| Projects | ||||
| Time tracking | ||||
| Sprints | ||||
| Weekly capacity planning | ||||
| Real-time collaboration | ||||
| Delivery | ||||
| Retainers | ||||
| Invoices + payments | ||||
| SLA tracking + alerts | ||||
| Visibility | ||||
| Role-based dashboards | Basic | Full | Full + advanced | |
| Executive (CFO/CTO/CEO) views | ||||
| Activity / audit log | Per template | Basic | Basic | Integrity-hashed |
| Reports + CSV exports | ||||
| Configuration | ||||
| Curated industry templates | ||||
| AI-generated templates | ||||
| Custom fields | ||||
External tickets are the ones that arrive via API, widget, or email — they cost us real money to process. Manual tickets you create in the app, or that come through the client portal, are always free and never count toward the cap.
If you go over the monthly cap on a paid plan, we keep accepting tickets — your business never gets blocked. We bill a per-thousand overage at the end of the cycle:
You also get a 90-day grace period after the first time you go over — long enough to decide if you want to upgrade or stay where you are. We'll email you well before we ever bill an overage.
Yes. 14 days, full feature access at Agency tier, no credit card. You only enter billing when you decide to continue past day 14. Caps apply during trial (1 seat, 10 clients, 50 external tickets) but every paid feature is unlocked so you can evaluate properly.
INR via Razorpay. We are an India-first business and price in INR by default. International customers can pay in INR via international cards through Razorpay; native multi-currency support is planned for late 2026.
Anytime. Upgrade takes effect immediately and is prorated. Downgrade takes effect at the end of the current billing cycle. We do not lock you into annual commitments.
Your workspace stays available for 30 days post-cancellation in read-only + export mode. You can pull every ticket, time entry, invoice, and report into CSV or PDF. After 30 days the workspace is purged. Data is yours, always.
Annual billing with a discount is on the roadmap (Q3 2026). For now, monthly only — simpler, no commitment lock-in. Larger bespoke contracts come with negotiated terms.
Any ticket created via the public API, the embeddable widget, or email-to-ticket. Manual tickets created by your team inside the app, and tickets created by client_users via the portal, are always free and never count toward the cap.
We work with larger service businesses on bespoke contracts — extended SLAs, custom integrations, audit-grade compliance, dedicated support, white-label.
Every plan starts with 14 free days. No credit card. Cancel any time.