Solo operator
Look and operate like a team three times your size
Professional intake, realistic estimates, invoices that go out on time — without an office manager.
Solo · ₹3,999/moCustomer tickets and engineering work in one system — so context is not lost between them, SLAs are met, and what customers keep asking for reaches the people who build it. Configured on day one.
Published findings, not vendor claims. Each figure names its source.
Of projects delivered on time, down from 80.2% in 2021 — while project overrun rose 18% year on year.
SPI Research · 2025 Professional Services Maturity Benchmark (403 firms)
The statutory payment window in India. Past it, your client owes interest — if anyone is tracking the date.
MSMED Act 2006, sections 15–16
Most tools stop at "mark it done." The gap between finishing work and banking the fee is where a business quietly loses a quarter of its margin.
Most international software treats Indian tax as an afterthought and leaves your accountant reconstructing it every quarter. Klientele was built here.
Every unlogged call and un-noted revision is inventory you manufactured and threw away. The fix isn't discipline — it's making capture the path of least resistance.
Are we profitable? Who owes us? Are we overcommitted? Did we meet our commitments? Most teams answer these once a quarter, from memory and a spreadsheet.
Half the interruptions in a working week are clients asking where things stand. Answer it once, permanently, without exposing how the sausage is made.
A matter that starts in someone's inbox is a matter nobody else can see. Every route in lands in the same place, tracked from the first minute.
An email to support. A message in a shared channel. A bug a developer heard about on a call. Three reports, three places, one never logged.
Your team gets its own intake address, an embeddable widget and a public API — a report arrives and the ticket exists, attributed to the right customer, acknowledged with a reference. Same queue, same clock.
Bringing history from your current system is a spreadsheet import — clients, work and past records, in one pass.
Every generic tool says you can customise it. That means you spend weeks renaming fields to approximate how you work. Klientele arrives already speaking your language.
Weeks spent renaming fields, inventing a triage workflow and writing your own SLA rules — while the queue keeps growing.
Tickets, severity tiers with response commitments, workflow from new through blocked and testing to resolved, an embeddable widget, inbound email, a public API, and a customer portal that shows progress but never your internal notes.
You won't migrate to a 'real' system later. The one you start on is the one that scales.
Professional intake, realistic estimates, invoices that go out on time — without an office manager.
Solo · ₹3,999/moRetainers that bill themselves, receivables nothing slips through, capacity so nobody is overbooked, and one source of truth instead of one person’s memory.
Team · ₹11,999/moBusiness-wide command view, white-label client experience, full audit trail and access control, and the reporting to prove margin.
Agency · ₹29,999/moAt your rate, a single billable hour recovered in a month more than covers the plan. The unbilled-time view alone tends to find several.
What a team typically pays monthly for a project tool, a time tracker, an invoicing app and a portal add-on — before the hours lost gluing them together.
One retainer that doesn’t silently overrun, or one 90-day invoice caught before it’s written off, pays for the year.
You're not buying software. You're buying back your margin and your evenings.
Ticket load by owner, SLA risk, what escalated over the weekend. Two breaches pending — reassign one, escalate the other.
It carries the full thread, the customer, and the severity — not a forwarded email with the context stripped out.
Ordered by SLA clock, each showing the next required step. Mark it resolved, the customer is told automatically.
Which customers file the most, which issues repeat, and what that says about the roadmap.
Up to 5 seats, 50 customers, widget, inbound email, API access and SLA tracking. Fourteen days with everything unlocked.
Bring your customers and ticket history in by spreadsheet import, and point your existing support address at Klientele.
Each workspace is fully isolated, administrator accounts require two-factor sign-in, and every change is recorded.
Good — Klientele conforms to it. Your statuses, your severity tiers, your response commitments.
Start smaller and grow into the rest without ever changing systems.
Request to statement, end to end, in an afternoon. Fourteen days, everything unlocked, no card.